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CoLearning Sustainability Hub

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What is the CoLearning Sustainability Hub?

It's a digital learning environment built specifically for sustainability professionals. Rather than just hosting static courses, it's designed as an ongoing learning ecosystem where you can engage with practice-oriented content, reflect on how it applies to your work, and exchange experiences with peers facing similar challenges.

Who is the Hub for?

Sustainability professionals from the global south across a wide range of sectors — conservation, environmental management, education, civil society organisations, public administration, consulting, and international development. It's designed for people balancing learning with demanding professional schedules.

Do I need to follow a fixed schedule?

It depends on the course. The Hub offers both self-paced courses, which you can work through whenever your workload allows, and scheduled courses with set start dates and timelines for participants who prefer more structure and live interaction. You can choose the format that best fits your needs.

What if I have limited or unreliable internet access?

The Hub is designed with these constraints in mind, aiming to minimise technical barriers so that participants with varying levels of connectivity can still participate effectively.

I can't log in anymore — what should I do?

First, double-check that you're using the correct username and password. If you've forgotten your password, use the "Forgotten your password?" link on the login page to reset it via email. If you still can't access your account after resetting your password, please contact our support team.

I reset my password but never received the reset email.

Check your spam or junk folder first. If it's not there, make sure you're using the email address you originally registered with. Some institutional or workplace email systems also block automated emails — if you suspect this is the case, try an alternative email address or contact support.

Why does the platform log me out automatically?

For security reasons, the platform ends inactive sessions after a period of time. If you're logged out while working on a course, don't worry — your progress on completed activities is generally saved automatically. Simply log back in to continue.

I can't see a course I'm supposed to be enrolled in.

This can happen if enrolment is still being processed, if the course hasn't started yet (for scheduled courses), or if you were enrolled under a different email address. Check your enrolment confirmation email, or contact support so we can verify your access.

My course progress isn't being saved / shows as incomplete even though I finished it.

Make sure you've clicked any "Mark as complete" buttons where required, as some activities need to be manually marked complete. Also check that you're using a stable internet connection while working through activities, since interruptions can occasionally prevent progress from saving correctly.

The platform looks broken or isn't displaying correctly.

This is often caused by an outdated browser or a full browser cache. Try clearing your browser cache, updating to the latest version of your browser, or switching to a different browser (Chrome or Firefox are recommended). If the issue continues, let us know which browser and device you're using so we can investigate.

Can I access the Hub on my phone or tablet?

Yes, the platform can be accessed on mobile devices through your browser, and is fine for browsing course content or checking updates on the go. However, some activities and exercises — such as interactive tasks, file uploads, or longer written responses — can be tricky to complete on a small screen and may not display or function as smoothly as on a desktop or laptop. For hands-on activities and exercises, we recommend using a computer or larger tablet where possible for the best experience.

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CoLearning Sustainability Hub

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